Shipping & Returns


Shipping

Shipping costs will vary depending on the weight of the items purchased and the method of delivery. Your order is normally shipped within three business days of receipt of a confirmed credit card transaction provided the item is in stock. For special orders or if an item is not in stock please allow up to three weeks for delivery. Standard UPS ground shipping is free on all orders. Delivery definitions are as follows:

STANDARD DELIVERY
Package arrives within 3-7 business days, depending on your location within the United States.
Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time, and will incur additional fees.

RUSH/EXPRESS DELIVERY
Packages arrive within 2-3 business days, provided order is placed before 2 pm (ET).
Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
Not available for all items on site. See product details for any shipping restrictions.

OVERNIGHT DELIVERY
Packages arrive within 1 business day, provided order is placed before 2 pm (ET).
Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
Not available for all items on site. See product details for any shipping restrictions.

SATURDAY DELIVERY*
Packages arrive on Saturday, provided order is placed before 2 pm (ET) on Friday.
Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
Not available for all items on site. See product details for any shipping restrictions.

SHIPPING RATES ARE AS FOLLOWS:
Standard UPS Ground (3-7 business days) Free!
UPS 3 Day Select $17.00
UPS 2nd Day Air $25.00
Next Day Air $50.00
Next Day Air Early A.M. Delivery $92.00

 

Return Policy

If you are not satisfied with any item, you may return it for a full refund provided:
1. The item(s) are returned within ten business days of their receipt, and,
2. The item(s) are returned in the same condition in which they were shipped.
3. Return shipping will be at the expense of the purchaser

If a return is necessary and these conditions are met, your money will be refunded to you within 10 days of when we receive your returned item(s) in the condition in which they were shipped to you.

Please note that Sale merchandise is not eligible for return or exchange.

Isabelle K Jewelry

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